CompuMart

Return and Refund Policy

Autodesk software is special order and not eligible for return or refund.
HP Plotters are special order and not eligible for return or refund.
Laptops are special order and not eligible for return or refund.
Opened or registered software is not eligible for return or refund.

All other returns may be subject to a 15% restocking fee.
Returns must be requested within 7 days of purchase.
Returns must include original packaging.

Delivery Methods

Pricing shown on the web does not include Shipping.
Shipping will be made via UPS and will be the actual amount billed by UPS for shipping and insurance (no handling charge).
We will contact you regarding the shipping options (ground, air, early AM, etc.) when we receive your order. After you authorize the proper method, the cost will be added to your job.

Order Timing

Computers are custom built and are completed within 3-5 working days. For any other computer component or accessory please call for order timing.
Autodesk software is custom ordered and will be shipped to you within 5 working days; downloaded or trial copies will work immediately (and continue to work for 30 days after install) and we can usually get your serial number from Autodesk in a few days.
If you are ordering Autodesk subscription, the default method of delivery is download. Please let us know if you would prefer physical disks.

Privacy Statement

CompuMart will never sell your information to anyone, ever. You can feel secure knowing any information you provide to CAD Masters will never be sold, transferred or given to any other entity.

PC Tune-Up

Ensure you PC performs its best. No matter new or old, desktops or laptops - computers need maintance. We can make sure up to date Anti-Virus is loaded, scan for any possible infection, check the state of your harddrive and clean-up to make sure your machine performs as it should.

Free Life Time Diagnostic

If you purchase a NEW CompuMart computer after June, 2010, we will not charge any diagnostic fee any time when you bring this computer in for service. This is $80 saving every time and a proof that we stand behind our product.

Reinstall OS

Reload Operating System, Install all drivers for all hardware installed in the machine (does not include external devices such as Camera, Phone and Printers). NO DATA WILL BE SAVED FROM THE COMPUTER - ALL THE DATA WILL BE ERASED.

Reinstall OS /w Data

Reload Operating System, Install all drivers for all hardware installed in the machine (does not include external devices such as Camera, Phone and Printers). Data from the previous setup will be copied to OLD_DATA folder on drive C:\, data from mail, my documents, desktop, favorites will populated to the new coresponding location - 1 user LIMIT.

Virus Removal

Removal of viruses from your desktop or laptop, in our office.

Laptop Power Repair

Did you bump your laptop and now you're experiencing inconsistent power trouble? Do you have to move the power connector around to get your laptop to charge or even turn on? We can solve this for you - repair of the power jack in your laptop in our location. (Normal Turn around - 1 week.)

Hard Drive Upgrade

Excludes Arrays and Servers. Price does not include the cost of the new hardware. This includes installation of the new drive and cloning of the original data from the original drive to the new one.

Data Recovery

Excludes Arrays and Servers. Recover data from a machine, with a functional/spinning drive.

Remote Support

Remote assistance with your computer trouble via the internet.

Free Pick-up (Tue/Thurs)

Can't bring the computer in? We can take it in and deliver it back for you on Tuesdays and Fridays.